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The spirit of the agreement below is that you have the right to use the TOES course(s) for which you have a valid license, but you can't share them or copy them in any way or sell your password or print them without written permission. Timefold may send you a new password for your TOES account at any time, and we'll send it by email to the same address you use as a login name. If you aren't satisfied with the quality of a TOES course then you'll have a right to a full or partial refund.



Terms of Use for
Timefold Online Education Services

By placing an order for a license to access any of the Timefold Online Education Services courses, hereafter called TOES, you agree to all of the following conditions and terms of use.

  1. You agree that Timefold is only obligated to provide you with access to its Online Education Services web site throughout the duration of your license period.

  2. You agree to keep your TOES password(s) secret and that you will not share or reveal your TOES password(s) to others.

  3. You agree not to print or copy any of the materials in the TOES web site in any form or medium without written authorization from Timefold.

  4. You agree not to allow others to use your TOES account for any purpose without written authorization from Timefold.

  5. You agree that Timefold may change your TOES password(s) at any time, provided that Timefold notify you of your new TOES password(s) at the same time.

  6. You agree that email containing a new TOES password sent to the email address used as your TOES login is sufficient notice of any new TOES password.

  7. You agree that you assume all risk in using any information in TOES. Timefold makes no warrantee about TOES fitness for any particular purpose; however, you may apply for a full or partial refund if you are not satisfied.


  8. You agree that if you are not satisfied with the quality or availability of any TOES course that you may apply in writing for a full or partial refund for the license fees for that course, subject to the following conditions:

    • You must state your reason for being dissatisfied with the TOES course in writing as part of your written refund request.

    • You are entitled to a full, 100% refund if you apply in writing postmarked no later than 7 days from the date of purchase of the license, and you have accessed fewer than 25% of the pages in the course based on an http access report.

    • You are entitled to a 50%, prorated refund if you apply in writing postmarked after 7 days from the date of purchase of the license, or if you have accessed more than 25% of the pages in the course based on an http access report. Your refund will be limited to 50% of the cost of the days remaining on your license.

    To apply for a refund send your written request to:

    TOES Customer Support
    c/o Timefold
    413 Central Avenue
    Alameda CA 94501

    Be sure to include your email address you used as a login name.

    You must also print and send along a copy of your email receipt from your license order. If you've lost that, then you must include your Name, mailing address and phone number.

  9. You agree that if any of the terms of use in this agreement are found to be unenforceable that the remaining terms shall still be in effect.



Problems? Contact the webmaster: hoco@timefold.com
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